Many HR and Payroll professionals still live surrounded by paperwork and bureaucratic tasks, and therefore, they don’t have time to think strategically about what really matters: people. The solution to this problem is to optimize daily processes.
And that’s exactly the purpose of Feedz: to make work environments happier and help companies simplify tasks such as performance evaluation, sending and analyzing surveys, admission, recruitment and selection, and other daily tasks of people management.
In today’s content, you will learn how Feedz was a game-changer for the management of the company Buddha Spa; the largest urban spa chain in Brazil.
We spoke with Simone Benassi, people and management coordinator, who told us about the improvements that Feedz brought to this company with over 1,400 employees.
Check out the interview below.
What were the main challenges that Buddha Spa faced before hiring Feedz?
Simone: “We implemented Feedz in June 2023 to unify all our units in one environment for exchange, management, engagement, philosophy, and culture.
We felt the need to offer our franchisees a management tool that would give them autonomy to monitor and develop their teams.”
How does Buddha Spa use Feedz on a daily basis?
Simone: “We use the engagement survey and also send satisfaction surveys to measure the effectiveness of trainings and internal events.”
How does Feedz assist you in talent development?
Simone: “We have our own E-learning platform and our Buddha Spa College training center for training and development through content, and to complement the efforts, the PDI module helps us track the development of these talents more closely.”
Results achieved with the use of Feedz:
Simone: “We completed performance evaluations of the franchisor – including manager evaluation, peer evaluation, self-assessment, and subordinates’ evaluation – and had 100% participation.
How does Feedz help you solve specific issues or concerns related to people management?
Simone: “Feedz’s support is one of the best I’ve seen, alignments and needs are carried out very productively both by the platform support and the consultant who is at our disposal.
Impact on organizational culture and the relationship between leaders and subordinates
Simone: “The platform’s tools brought a new management perspective to leadership, such as the importance of constant feedback, evaluations, monitoring, celebration, and sharing victories. I see more collaboration and proximity between departments and between leaders and subordinates.”
Based on your experience, what would you say to other companies considering implementing our tool?
Simone: “I recommend Feedz to all companies looking for an intuitive environment for all types of employees, ease in people management, process management, complete performance evaluation processes, and unity.
It is in Buddha Spa’s Values to provide personal, emotional, and professional development for our entire network, and with Feedz, execution has become much easier.
